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FAQ

Questions? We’re Here To Help.

General

Implementation

Compliance

3D coin stack

How long does it take to get started?

Most teams are fully onboarded in under a day. Card issuing, ERP sync and approval workflows are configured from a guided two-minute setup, no engineering work required.

Do I need to connect my bank or ERP to use Cortexa?

No. You can start with a Cortexa account and cards on day one. Bank and ERP connections are optional and can be added at any time from Settings.

Can I cancel or change my plan at any time?

Yes. Upgrade, downgrade or cancel from your billing page whenever you like. Changes take effect at the start of the next billing cycle.

How does Cortexa keep our financial data secure?

All data is encrypted in transit and at rest, access is protected with two-factor authentication and every action is logged in a tamper-proof audit trail.

Do you support companies operating in multiple currencies?

Yes. Hold balances in 75+ currencies, pay suppliers locally and see consolidated reporting in your home currency.

FAQ

Questions? We’re Here To Help.

General

Implementation

Compliance

3D coin stack

How long does it take to get started?

Most teams are fully onboarded in under a day. Card issuing, ERP sync and approval workflows are configured from a guided two-minute setup, no engineering work required.

Do I need to connect my bank or ERP to use Cortexa?

No. You can start with a Cortexa account and cards on day one. Bank and ERP connections are optional and can be added at any time from Settings.

Can I cancel or change my plan at any time?

Yes. Upgrade, downgrade or cancel from your billing page whenever you like. Changes take effect at the start of the next billing cycle.

How does Cortexa keep our financial data secure?

All data is encrypted in transit and at rest, access is protected with two-factor authentication and every action is logged in a tamper-proof audit trail.

Do you support companies operating in multiple currencies?

Yes. Hold balances in 75+ currencies, pay suppliers locally and see consolidated reporting in your home currency.

FAQ

Questions? We’re Here To Help.

General

Implementation

Compliance

3D coin stack

How long does it take to get started?

Most teams are fully onboarded in under a day. Card issuing, ERP sync and approval workflows are configured from a guided two-minute setup, no engineering work required.

Do I need to connect my bank or ERP to use Cortexa?

No. You can start with a Cortexa account and cards on day one. Bank and ERP connections are optional and can be added at any time from Settings.

Can I cancel or change my plan at any time?

Yes. Upgrade, downgrade or cancel from your billing page whenever you like. Changes take effect at the start of the next billing cycle.

How does Cortexa keep our financial data secure?

All data is encrypted in transit and at rest, access is protected with two-factor authentication and every action is logged in a tamper-proof audit trail.

Do you support companies operating in multiple currencies?

Yes. Hold balances in 75+ currencies, pay suppliers locally and see consolidated reporting in your home currency.

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